Skip to content

Customer Service - Customer Service Training

Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support

Academy of Skills

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

Add to basket or enquire

Overview

Do you wish you could learn a new skill set in order to get that Customer Service - Customer Service Training job? Do you wish to improve and monetize your Customer Service - Customer Service Training current abilities? Do you want to take a professionally created, industry-relevant course that you can take at any time and from any location? Continue reading!

Our teachers present the skills and frameworks that assist learners to overcome the relevant subject matters in this Customer Service - Customer Service Training Course. The entire Customer Service - Customer Service Training course is jam-packed with all of the necessary insights and examples from the theoretical and practical parts of the relevant subject; also, this Customer Service - Customer Service Training course is created for any creative student who needs it.

Academy of Skills will provide all the resources and structure essential for students to pass all sections of this Customer Service - Customer Service Training course. You'll get access to a varied group of well-known academics and industry professionals. Furthermore, you will collaborate with a diverse group of students from across the world to address real-world challenges. To ensure that you flourish in your job, we have packed the whole Customer Service - Customer Service Training course with crucial insights and examples of both theoretical and practical elements of Customer Service - Customer Service Training.

This premium online Customer Service - Customer Service Training course ensures the growth of your professional skills while also providing international accreditation. All of the themes and subtopics in Customer Service - Customer Service Training are organised scientifically, taking into account the psychology of the learner and their total learning experience. The Customer Service - Customer Service Training modules are all simple to comprehend, interactive, and bite-sized. You will be able to learn Customer Service - Customer Service Training at your own speed, from any location, using any device that is appropriate. The Academy of Skills offers an internationally recognized certification for this Customer Service - Customer Service Training course.

Why Do Students Love the Academy of Skills?

Learn new skills at your will from Anywhere and Whenever you like. Get access to top online courses at the Academy of Skills.

  • AudioVisual Lesson
    Customer Service - Customer Service Training has all AudioVisual lesson that is simple to follow and has lesson control at your fingertips.
  • Learn anything
    We got you covered if you wish to improve your abilities or learn a new hobby.
  • Learn Anywhere
    Get a customized study plan that matches your hectic schedule. Learn Customer Service - Customer Service Training at your own speed while achieving your unique objectives.
  • Access to Top Instructors
    Learn Customer Service - Customer Service Training from famous university and cultural institution graduates who will share their ideas and knowledge.
  • Learn Anytime
    You get to choose when you wish to learn the Customer Service - Customer Service Training. You are free to study whenever you choose.
  • 24x7 Support
    A 24-hour support team is available for the Customer Service - Customer Service Training course to assist you with any course-related issues.
  • Premium Learning System
    Customer Service - Customer Service Training is hosted on Exceptional eLearning Management System

Curriculum

1
section
15
lectures
2h 28m
total

    • 1: WHY Customer Service Is CRITICAL To Your Business? 05:07
    • 2: Good Isn't Good Enough! 03:08
    • 3: We Are ALL in the "Helping Field" 10:09
    • 4: Providing "Concierge" Level Of Service 05:56
    • 5: The 5 Tenets Of TQM 02:40
    • 6: How To Boost Customer Satisfaction? 08:20
    • 7: How To Avoid The 10 Deadly Sins Of Customer Service? 14:58
    • 8: Customer Retention 04:47
    • 9: How Much Is A Customer Worth? 08:27
    • 10: Do You Understand Your Customer? 07:29
    • 11: Dealing With Difficult Customers 18:34
    • 12: "LEAP" Into Customer Service! 17:52
    • 13: Exceptional Phone Service 16:34
    • 14: WHY Customers Buy From YOU! 16:34
    • 15: FINAL TIPS 06:52

Course media

Description

With the help and knowledge of industry specialists, this novel Customer Service - Customer Service Training course has been put together. Customer Service - Customer Service Training has been meticulously created to fulfill the learning needs that will enable you to make a significant contribution to the area and carve out a successful career path.

Customer Service - Customer Service Training course was created to help motivated students become the best in their personal and professional lives. Many students have already completed and enjoyed this Customer Service - Customer Service Training course. This Customer Service - Customer Service Training education gave them the tools they needed to advance to more gratifying and rewarding jobs. This one-of-a-kind Customer Service - Customer Service Training course is suitable for devoted and ambitious learners who want to be the best at their career or profession.

With the help and knowledge of industry leaders, the original Customer Service - Customer Service Training was created. This Customer Service - Customer Service Training has been meticulously created to suit all of the learning criteria for making a significant contribution to the associated subject and subsequent career path. By participating in this Customer Service - Customer Service Training course, the student will receive valuable knowledge and skills that will help them land their ideal career and establish a strong personal and professional reputation.

After enrolling in this Customer Service - Customer Service Training course, you may use our tutor's assistance to help you with any questions you may have, which you can send to our learner support staff through email. This Customer Service - Customer Service Training is one of our most popular online courses, created by professionals for the future-focused professional and designed to provide learners with the tools and frameworks they need to lead successfully in a fast changing environment.

Enroll in the Customer Service - Customer Service Training right now to advance your abilities.

Curriculum

Course Curriculum: Customer Service - Customer Service Training

Here is a curriculum breakdown of the Customer Service - Customer Service Training course:

1: WHY Customer Service Is CRITICAL To Your Business?
2: Good Isn't Good Enough!
3: We Are ALL in the "Helping Field"
4: Providing "Concierge" Level Of Service
5: The 5 Tenets Of TQM
6: How To Boost Customer Satisfaction?
7: How To Avoid The 10 Deadly Sins Of Customer Service?
8: Customer Retention
9: How Much Is A Customer Worth?
10: Do You Understand Your Customer?
11: Dealing With Difficult Customers
12: "LEAP" Into Customer Service!
13: Exceptional Phone Service
14: WHY Customers Buy From YOU!
15: FINAL TIPS

Certificate

Learners can request a free PDF certificate of completion after successfully completing the Customer Service - Customer Service Training course. An additional fee may be charged for Customer Service - Customer Service Training Hardcopy Certificate and includes Free Shipping in the UK.

Who is this course for?

The Customer Service - Customer Service Training training course is ideal for highly driven students who wish to improve your personal and professional abilities while also preparing for the career of their dreams! This Customer Service - Customer Service Training is also great for persons who want to learn more about this topic in depth and appreciate being up to speed on the newest facts and expertise.

Requirements

  • There are no official requirements for Customer Service - Customer Service Training
  • Customer Service - Customer Service Training requires basic Internet connection
  • Customer Service - Customer Service Training requires you to have access to a computer, tablet, or a mobile device
  • Knowledge of basic English

Career path

The Customer Service - Customer Service Training course is meant to prepare you for the job of your dreams, a promotion at work, or being self-employed and starting your own business. Courses from the Academy of Skills will help you enhance your profession and keep your skills current.

Questions and answers

No questions or answers found containing ''.

Toyin asked:

will there be access to written material for study which can be downloaded or printed

Answer:

Hi Toyin, This is a video course. There are no downloadable resources for this course. Thanks

This was helpful. Thank you for your feedback.
Ask a question

Certificates

Certificate of completion

Digital certificate - Included

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: IT support courses, Online courses